At Linova, each order is prepared with care to ensure a seamless and timely delivery experience.

Orders placed before 10:00 AM are eligible for Same Day Delivery within main cities of Dubai, Sharjah, and Abu Dhabi.

Orders placed after 10:00 AM are delivered as follows:

• Dubai, Sharjah, Ajman: Next business day
  
• Fujairah, Al Ain, Ras Al Khaimah & remote areas: Within 2 business days
  

During the holy month of Ramadan, working hours may be adjusted and delivery timelines may change accordingly.

Delivery is complimentary on orders above AED 300.
A delivery fee of AED 30 applies to orders below AED 300.

We recommend checking our website regularly to stay updated on product availability.

If your preferred size or color is out of stock, you may leave your email address to be notified if it becomes available within the next 15 days.

Certain items may display a low stock message for specific sizes or colors. We encourage purchasing promptly to avoid missing out.

Items added to your basket are not reserved. If an item becomes unavailable before checkout, we will notify you so you can adjust your order accordingly.

If for any reason you are not fully satisfied, you may request a return in accordance with the conditions below. Please note that we currently process returns only and do not offer exchanges.

To request a return, please contact us via email or WhatsApp and provide:

• Your order number
  
• The item(s) you wish to return
  
• The number of pieces
  

Our team will arrange a pickup as soon as possible.

Items must be returned within 14 days of delivery and must be:

• In original condition
  
• Unused and undamaged
  
• With tags attached
  
• In original packaging
  

Due to hygiene reasons, bedding, towels, and bathrobes are not eligible for return.

A AED 30 return pickup fee applies and will be deducted from your refund.

Once your return is received and inspected, your refund will be processed within 14 days to the original method of payment.